Refund policy

Return Policy

All sales on Mariposa Made are final, with the exception of defective items. Please keep this in mind and take a moment to double check your size before ordering. 

• It is the customers responsibility to reveiw product descriptions, images and sizes thoroughly before purchasing pieces.

If you have any doubts regarding sizing, please contact us before ordering so I can help you.  

Defective Items

At Mariposa Made we strive for quality in every handmade piece. If you receive a defective item, we want to make it right! Defective items may be returned and will be reviewed on a case by case basis.

Please contact us at mariposa.ecomm@gmail.com within 48 hours of receiving your order. We’ll need to know the details of the defect and will request photos to help us address the issue. Once verified, we will offer a replacement or repair. 

To ensure the longevity of your jewelry, please follow the “Item Care Instructions” carefully.

If you believe you have received a damaged or defective item, please email us at mariposa.ecomm@gmail.com within 48 hours of receiving your order. In your email, include the following information:

• Your name

• Order number

• Proof of purchase/payment

• Description of the issue

• Photos of the item

Please note that we reserve the right to deny any requests for return, exchange, or repair based on our assessment. Thank you for your understanding and supporting my small business.

Much Love, Tanisha Mariposa